Logo

What are you looking for?

Get help straight from our team...

Student Accounts & Billing

Traffic Light in Debtors

Overview of the Traffic Light on the debtor form layout

Last updated on 29 Jan, 2026

This article is no longer updated.
Please go to our new Intercom knowledge base to ensure you're seeing the most recent version.
The link above takes you directly to the equivalent article on Intercom.

Debtors File

The ‘Traffic Light’ is visible on the Debtors form view layout. Its purpose is to tag debtors as: 

  • Green: no problems 

  • Orange: be aware of past payment issues 

  • Red: lots of problems - don't accept enrolments! 

The Traffic Light must be manually set by users with access to this screen. Debtors default to Green when created. 

Image

Students File

You can see the traffic light in the Students file but you can't edit it from there. 

Students - List View

The Status field displays the colour of the Debtor traffic light. 

Image

Students - Form View

The traffic light is visible in the main part of the window. 

Image

Was this page helpful?
Previous

Debtor Report

Next